Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

In-store pickup

You can skip the shipping delay with free local pickup at Art's Lagrouni Gallery in Geneva, Switzerland. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 12 to 24 hours. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 11:00 - 21:00 on business days. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to all the countries listed at checkout. 

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option

Estimated delivery time



1 to 3 business days


Europe, USA, Canada

4 to 10 business days



6 to 15 business days


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Art Lagrouni is not responsible for these charges if they are applied and are your responsibility as the customer.

Each painting will be delivered with its own certificate of authenticity issued to the name of the buyer. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.